::: IFMA HK Chapter :::

November, 2004

Symposium Theme and Objectives
The theme of the CIBW70 2004 Hong Kong Symposium is 'The Human Element in Facility Management: - Understanding the Needs of Our Customers.'

The symposium aims to bring together the body of knowledge and expertise on Facilities Management and Asset Maintenance. It aims to forge closer links between the financial, technical, sociological and operational aspects of Facilities Management. The symposium will serve as a platform for coordinating the multi-faceted and multi-disciplinary interests and expertise to realise a quality working and a sustainable and supportive living built environment.

A unique feature of the CIBW70 2004 Hong Kong Symposium is the inclusion of the Royal Bank of Scotland FM Innovation Challenge - the prize being a funded doctoral research studentship awarded to academic institution with the most innovative research proposal. A special session of the symposium will consider innovative ideas from five finalists of the competition.

Topics
The symposium will address all topics relevant to the theme and objectives. Topics to be covered include:

	Building Conservation and Refurbishment
	Facility Performance - concepts, processes & implementation issues
	Facilities Management Processes - case studies
	Knowledge Mapping in Asset and Facilities Management
	Sustainability and the Facility Manager
	Workplace Innovations & Implementation issues
	The RBS FM Innovation Challenge

Visit:
http://www.bse.polyu.edu.hk/cib-hk_2004/home.html

NEWS & VIEWS

FACILITY MANAGEMENT PROFESSIONAL
IFMA has introduced the Facility Management Professional (FMP) designation preparing new and transitioning facility professionals for the demands of today's dynamic workplace An entry-level, knowledge-based credential, the FMP is geared toward FMs with less than five years of experience and designed to accelerate an FM's transition into the profession.

The FMP designation was launched in October of 2004. Courses completed through IFMA Headquarters during 2004 will be accepted for fulfillment of designation requirements once course assessment in completed.

IFMA developed certification to meet the clear need of the facility management profession for a designation that would not only help FMs gain additional credibility but also establish increased global recognition for the profession.

Further details can be found at www.ifma.org

GUEST ARTICLE
PERFORMANCE MEANS PARTNERSHIP
By Santa Raymond, RIBA, Principal, Santa Raymond Consultants
www.santaraymond.com

Performance means partnership in all aspects of business and accommodation. This was the core message from a panel of distinguished speakers at the invaluable Building Performance conference held recently in London. Buildings will only perform well, and encourage users to perform well, if they are designed, built, occupied, serviced and maintained seamlessly. Those responsible for the ongoing use and maintenance of buildings must be part of the early design process - and this particularly applies with PFI. It was noted that 80% of the construction cost of a building becomes fixed within the first 10% of the pre-contract period.