January
luncheon
BRIAN CROCKFORD, DIRECTOR,
VIPER FM CONSULTING LTD.
COMMON
AREA MANAGEMENT & SERVICE
PROVISIONS IN
ASIA PACIFIC LEASES 15
TH
JANUARY,
2004
Standards
and practices in respect of
common area management and services
provisions vary throughout Asia
Pacific however it is typical
for lease terms to remain fairly
silent on the issue.
Service
Level Agreements, accountability
and certification of actual
costs are concepts which are
rarely discussed during the
transaction stage and few tenants
have paid attention to an element
of their lease which has a significant
effect on occupancy costs and
levels of user satisfaction
with their workplace.
Asia
Pacific landlords have not been
willing to commit to actual
standards of common area services
and where asked for further
details, have relied on their
reputation as a response. Transparency
and account reconciliation has
largely been absent and as a
result, tenants have accepted
a set management fee as standard
practice.
Brian
Crockford, a Board Director
of the local Chapter, and FM
consultant to a major international
investment bank, will talk about
how businesses which have become
service quality driven and cost
aware should now be taking a
closer look at the provisions
of management fees. |
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