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Speaker Profile :
Graham has studied at various institutions in Australia gaining qualifications in Mechanical Engineering, Operations Management and Construction management. He holds international qualification in Facilities Management including FMP, CFM, and is a certified trainer for IFMA.
Graham is working with The Hong Kong Jockey Club, a non-profit, charitable organisation in Hong Kong, which has a total annual revenue of over HK$190 billion. His responsibilities include managing all matters relating to Facilities Management including Operations and Maintenance of racing and non-racing facilities. The facilities are made up of approximately 9 million square feet of residential, commercial and recreational facilities making it one of the largest property holding in Asia.
He is a senior professional member of RICS in FM, a member of the RICS Regional Board and the former president of the International Facilities Management Association in Hong Kong (2009/10).
Graham has worked for many leading international companies such as British American Tobacco, Johnson & Johnson, McPherson's, Amcor and shares a network with many Blue chip organisations internationally. He is recognised speaker on best practice techniques and facilities issues within Asia Pacific.
Abstract :
This session will provide attendees with an overview of the Hong Kong Jockey Club Facilities and Operations.
It will outline how the Club Managers if assets using the ISO 55,000 from work and its impact on supply chain.
The presentation will touch on how HKJC manage the Hoof print and their approach to the build environment.
The session will need with a case study on the Club latest development. “The new Communication and Technology Centre” in Sha Tin. The new building is equipped with state-of-the-art facilities in order to support the unique characteristics and requirements of business functions such as broadcasting services, channels, information technology services and the Telebet Centre.
The presenter will share challenges and opportunities revolving around project delivery and workplace standards in this unique business environment.
Learning Objectives/Outcomes:
1 Application: From Construction to Operation - learn how FM was involved at the beginning of project planning.
2 Application: Workplace Design Improvement - discuss how FM handled the culture of a club that is 130 years old.
3 Knowledge: Learn the unique business characterizes of a club that runs lottery, horse racing and football betting.
4 Evaluation: Review Employee Satisfaction - was the employee experience enhanced?
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