The Seven Failings of Really Useless Leaders Steve Sonsino /
Fellow, Centre for Management Development /
London Business School /
UK
10:00-10:45
Changes in Future Building Design Hon Patrick Lau, SBS, JP /
Member - Architectural, Surveying & Planning/
Legislative Council /
HKSAR
10:45-11:00
Coffee Break
11:00-11:50
Perspectives from Different Sides of The Fence: How a Client and FM Service Provider Managed Change Within a Constantly Evolving Business Joe Pereira /
Partner, EC Harris /
HKSAR
Tony Wong /
Vice President, Corporate Real Estate /
JPMorgan Chase /
HKSAR
11:50-12:20
Coping with Changes: Challenges in Building Maintenance and Management HW Cheung /
Deputy Director, Buildings Department /
HKSAR
12:30-14:00
Networking Lunch at Le Meridien Cyberport
13:30-14:00
Optional Site Tour of Cyberport
14:15-15:15
FM Forum - Facility Management in China : An Emerging Market Prof. John Gilleard /
Head, Department of Building Services & Engineering
Hong Kong Polytechnic University /
HKSAR
15:15-15:30
Coffee Break
16:20-17:10
Morphing from Facility Manager to Change Master Kit Tuveson /
Tuveson & Associates /
USA
17:10-17:15
Closing Remarks
17:15
Conference Close
Steven Sonsino
Steven Sonsino is an award-winning speaker, author and executive mentor specialising in leadership and the execution of corporate strategy. He is a Fellow of the Centre for Management Development at London Business School and was Director of the Emerging Leaders Programme from 2001 until 2003. In 2002 Steven founded the Tomorrow's Leaders Research Group, an informal research consortium for the school. He is a visiting leadership professor at Escola de Gestão do Porto in Portugal and at the European School of Management and Technology in Berlin . Steven has written four books including, in 2003, Leadership Unplugged , which Harvard Business Publishing described as 'learned yet practical'. He still writes an occasional column for the London Financial Times .
The Seven Failings of Really Useless Leaders
Delegate benefited from 'The Seven Failings of Really Useless Leaders' for 3 reasons. First, you learn much more from your mistakes than from the things you do well.Secondly, while people like Gandhi, Mother Theresa and Martin Luther King are inspiring role models, they are unique. They are therefore very difficult for you to learn from. And thirdly, a Really Useless Leader you could destroy their business. So to build a generation of better leaders AND to save our businesses, we do NOT need everyone to be inspirational or motivational leaders. Instead we just need people to learn from the many examples of poor leadership in our companies. The 'Seven Failings' framework was developed during a five-year research project on leadership failure and Steven now uses the framework to help firms develop practical tactics and strategies for recognizing and stamping out the Seven Failings of Really Useless Leaders.Save your business by learning how NOT to lead.
Patrick Lau is a Legislative Councillor, registered architect and former Professor of Architecture at the University of Hong Kong and also an award winning architect with design research published widely. He received HKIA Annual Award in 1984, 1991 and 1996, and also the HKIA Medal of the Year for the Australian International School in 2001 and the HKIEd Jockey Club Primary School in 2002. He also received the Outstanding Young Persons Award in1984, the HKIA Outstanding Architect Award in 1991, the Artist of the Year Award in 1999. He has been honored with the Silver Bauhinia Star in 2000 and appointed as Justice of the Peace in 2004.
Change in future building design
How buildings develop their new concepts towards green and intelligent structures with a well-prepared organized programme : a case study on the construction of HKU SPACE Community College
Joseph A. Pereira is a Partner with EC Harris, and is an expert on asset management, organization dynamics, workplace and environmental design as enablers of objective human behavior, and effective performance. He is also an executive officer of both the HK Business Environment Council and of CoreNET, a professional association of corporate real estate executives. In addition he is a faculty member of CoreNET's accredited Global Learning Faculty which administers the executive corporate real estate master's programme in Asia Pacific.
Tony is a professional architect by training. He obtained his Architectural Training in the University of Hong Kong , graduating with Honours degree in B.A. (Architectural Studies) and with Distinction in the B. Arch. Degree. He subsequently obtained his MBA in the Chinese University of Hong Kong . He is a Fellow of the HKIA, and is a registered architect and an Authorized Person in Hong Kong .
Tony had been active in the field of Corporate Real Estate and Facilities Management for the last ten years. He was the Founding Chapter Chairman of the CoreNet Global (formerly IDRC) Asia Pacific Chapter in 1993/94. He was also one of the earliest members of the IFMA HK Chapter in 1993. Perspectives from Different Sides of The Fence: How A Client And FM Service Provider Managed Change Within A Constantly Evolving Business
JPMorgan Chase is a leading global financial management firm, operating in one of the most dynamic business sectors. With a significant presence in Asia Pacific, and its regional headquarters in Hong Kong , the Bank requires a comprehensive and integrated facilities and engineering management service to provide a high quality, cost effective, reliable, safe and productive working environment. In an ever-changing business environment, this requirement was complicated by some of the largest mergers in financial services history, eg Chase Manhattan with JPMorgan in 2001 and Bank One and JPMorgan Chase in 2004.
In this joint presentation from Head of JPMorgan's Regional Facilities Management team and a Partner from the Bank's service provider, EC Harris, Tony and Joe presented their unique perspectives on the changes which took place, how this affected the FM service delivery model and how one of each of them, together with their teams, responded to the issues.
Mr CHEUNG Hau-wai is a professional building surveyor. He is a Fellow of the Hong Kong Institute of Surveyors and a member of the Royal Institute of Chartered Surveyors. After completing his training in the Hong Kong Technical College , he joined the Hong Kong Government in 1968. He has held a number of positions in the then Buildings Ordinance Office, Building Development Department, Buildings and Lands Department and Buildings Department. He now holds the post of Deputy Director of Buildings Department. He has thirty-four years experience in building control and has a keen interest in building rejuvenation.
Coping with Changes: Challenges in Building Maintenance and Management
The Building Authority is charged with the responsibility to set and enforce building standards. Faced with the ever flowing stream of changes, our aspirations for quality living, the advancement of technology and the aging of buildings in our city, Mr Cheung talked about how the Government's role in the management and maintenance of private buildings has evolved instep with these changes in our community.The first step is the introduction of the "Green Building Movement", encouraging the provision of modern amenities and green features. The second step involves a revamp of our building rules and standards and the third step is to magnify enforcement actions against unauthorized building works (UBW) and defective buildings, through outsourcing to private sector professionals.
Finally, the fourth step recognizes the need for owners themselves to take on a more active role to initiate regular building maintenance work and to put a curb on the construction of any new UBW.
Professor Gilleard is Head, Department of Building Services Engineering, at the Hong Kong Polytechnic University , (PolyU). He joined the PolyU in 1990 having previously worked in the UK , Singapore and the US . He established Asia 's first graduate programme in Facility Management in 1996. His current research interes ts include 'Benchmarking', 'Alternative Workplace Strategies' and 'Facility Management in China '. He is the China Editor of the journal Facilities , a past President of the Hong Kong Chapter of the International Facility Management Association (IFMA) and an academic member of CoreNet Global. Professor Gilleard received IFMA's prestigious 'Educator of the Year Award' in 1998, and was elected an IFMA Fellow in 2002.
Facility Management in China : An Emerging Market
Given the rapid pace of development in China and the amount of direct foreign investment, it would be natural to assume that a robust and stable Facility Management (FM) market had emerged on the mainland. However, anecdotal evidence would suggest that the Chinese FM market is relatively unsophisticated and limited. For example, the term Facility Management, when translated into Chinese typically includes the characters for Property Management. This might indicate why typically a more restricted and less complicated form of FM is applied. To explore and debate these ideas IFMA (HK) selected a panel of speakers to present their ideas on this critical issue and to present their observations on the current Chinese FM market.
Kit is an Independent Consultant in Facility Management. He founded Tuveson & Associates, who provide strategically focused consulting services for large and small clients. Kit has 36 years of Facility Management experiences, and is a Certified Facility Manager since 1993. Kit has also been published in articles and newsletters around the world, and has participated on many panels focusing on issues and strategies for the FM and RE worlds.
Morphing from Facility Manager to Change Master
Facility Management is a profession that thrives on change. The requirements placed on the
Facility Management is a profession that thrives on change. The requirements placed on the FM team by its internal business leaders are changing constantly: need for new facilities, obsolete process tools, new workers to house, new products to introduce, etc. At the same time, the external environment is changing: energy conservation, new governmental policies, suppliers going in and out of business, new FM tools and systems to consider, etc. So today's FM and their teams must be good at managing change, and devising ways to make the changes happen without impacting their customers in the business.
This presentation addressed questions like: How can we adapt classical change management concepts so they "fit" more easily into the world of FM? What are the skills needed to be considered a Change Master in your organization? What are the opportunities for making changes in the way we support the way work is now being performed in the virtual or distributed workplaces?